Freight, delivery and collection
Get deliveries to and from Fieldays with ease.
There's a lot of freight going in and heading out of Mystery Creek Events Centre leading up to, during and after Fieldays. Please take a few minutes to read through the info below.
Freight Delivery and Collection Information
It is well known that managing external and internal traffic during Fieldays is one of the biggest risks to a successful event as both an event owner and for you as an exhibitor, so we’ve made it a priority to address this in our planning for Fieldays.
Pre and post event freight
Courier, freight and delivery services organised by you as a Fieldays Exhibitor are welcome to enter the event platform during pack-in and pack-out.
No Vehicle Pass is required during this time, however each person entering the site during these periods will need to complete the Health & Safety Induction before entering the event platform. This can be done in advance by texting the word ‘safety’ to 540, after which a reply with a link to the online induction will be received. Alternatively, inductions can be completed at Gate 1 on arrival.
Freight deliveries to your site before your arrival
- This may only occur after the pack-in date for your site area
- Items must only be stored on your allocated site
- Security is provided for the overall Fieldays event platform. While all reasonable security and safety precautions are taken, the Society will not be held liable for loss or damage to Exhibitors’ property at the venue
- Private security can be arranged through our security provider
- Freight delivered on outdoor sites will be left outdoors. Ensure packaging can withstand rain and wind
- Delivery drivers must be inducted upon their first arrival; therefore you must ensure you provide them with your site number and location information to avoid freight being returned to the depot
- The Fieldays App provides GPS routing around the event platform to assist with accurate pick up/delivery
- Fieldays staff cannot sign for any deliveries – you must arrange a member of your staff to be on-site for signed deliveries. The Society will not be held responsible for missing freight
- Ensure items are clearly labelled with company name, site number, contact name and mobile number
Freight collection for Indoor Exhibitors
- Rural Living Marquee, The Pantry and Fieldays Hauora Taiwhenua Health & Wellbeing Hub Exhibitors must have their site completely dismantled by 12pm, Sunday 15 June
- Fieldays Innovation Hub Exhibitors must have their site completely dismantled by 5pm, Sunday 15 June
- If the collection of site contents cannot be arranged by the pack-out deadline, a fully wrapped and clearly labelled crate may be left on the assigned site for freight collection. This must be picked up by 12pm Monday 16 June
- Crates and other display materials not collected by the deadline may be moved from the exhibition site at the cost of the exhibitor and stored outdoors
- Exhibitors within The Pavilion must have their site completely dismantled, and all contents collected by 5pm, Wednesday 18 June
Getting products onto your site on event days
- Exhibitors are responsible for managing their deliveries and collections to and from their site
- Exhibitors are encouraged to use their Limited Access Vehicle Pass (LAV) to get product/stock to their site each day
- Exhibitors in The Pantry who have booked storage can replenish this daily themselves
- Exhibitors have the option to utilise their preferred courier services
Courier, freight and delivery services on event days
- Any courier services arranged by the Exhibitor will require an LAV Pass to pick up and drop off at Exhibitor sites during LAV access times, which are between the hours of 6am to 7.30am and 5pm-7.30pm
- LAV Passes will be distributed at no cost to all courier/freight/delivery companies that have Mystery Creek Events Centre in their area of responsibility. If your preferred courier/freight/delivery company has not been automatically allocated an LAV, they will need to apply for one by emailing, ticketing@fieldays.co.nz
Customer service options on event days
- Two free shuttle vans will operate on each hill on a continuous loop. One per hill will have a trailer
- Customers are welcome to catch a ride with or without their luggage from a pick-up point at the bottom (or top) of the hills
- Exhibitors can provide a service from their site to a shuttle pickup point to assist their customers. Options could include trolleys, helpers, pick-up in-store, etc. This service however cannot include golf carts, motorised buggies, trailered scooters etc
Product collection and freight options post-event
- If your customers need to collect items after the event, you will need to transport the items to Gate 2 and meet them there for pickup. Alternatively, you can arrange for freight to their address
- Please contact your Fieldays Account Manager if you require any more information
Physical address for freight deliveries
[Add Exhibitor Company name]
C/O New Zealand National Fieldays Society Gate 1, [Exhibitor Site number]
125 Mystery Creek Road
Ōhaupō 3881
Hamilton, New Zealand
Contact: [Add Exhibitor Contact name] Phone: [Add Exhibitor Contact number]
Important
To ensure the safety of all attendees at Fieldays, we strongly recommend you consider all your delivery requirements in advance of arriving on site, and where possible arrange for appropriate tickets and vehicle passes ahead of time or seek delivery of your items to your preferred couriers home depot in the region for you to collect and bring on to site with you.
Careful planning now will avoid any disappointment and frustrations at the gate, where it is possible deliveries will be turned around if without appropriate access tickets or passes or if outside designated hours.
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